MINDTOSOUL REIKIGeneral Terms & Conditions

Please take a moment to review the following Terms and Conditions. By using this website, making purchases from our online store, or registering for any services provided by MINDTOSOUL REIKI you automatically agree to comply with our Terms, Conditions, and Policies. Please note that we reserve the right to modify our terms, conditions, website, or policies at any time without prior notice.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Reservations

To secure your preferred time and Reiki service, we highly recommend booking in advance using the booking links provided under our Reiki Sessions section. For Distant Reiki sessions, we require credit card details or a gift card number at the time of booking to confirm your reservation.

Changes / Cancellations

To ensure smooth scheduling, we kindly request at least 24 hours' notice for any rescheduling or cancellation of your Reiki appointment, including future bookings. Please note that appointments canceled with less than 24 hours' notice will incur a $50 cancellation fee. This fee will typically be deducted from your deposit and includes bookings made using a gift card voucher. If the booking has been made using a gift card voucher, the cancellation fee will be deducted from the value of the gift card voucher. However, the cancellation fee will be waived if no appointments have been canceled within the last 3 months.

Arrival Time / No shows

Please arrive no earlier than 10 minutes before your scheduled In-person Reiki session. If you are running late, please note that your Reiki session will still conclude at the scheduled time to avoid impacting the next client.

For late arrivals, we will wait for a maximum of 15 minutes before assuming you will not attend your Reiki appointment. In the event of a no-show, the fee of $50 is also charged. This fee will typically be deducted from your deposit and includes bookings made using a gift card voucher. If the booking has been made using a gift card voucher, the cancellation fee will be deducted from the value of the gift card voucher.

A 'no-show' occurs when a client fails to attend a scheduled appointment without prior notice or cancellation. This means the client neither attends the appointment nor communicates any intention to cancel or reschedule beforehand. Please be mindful of this policy when scheduling appointments.

Consultation

Prior to your Reiki session, the Reiki practitioner will conduct a brief questionnaire and discuss your specific needs. For first-time clients, they will review the information provided on the new client form. The Reiki treatment will then be tailored to accommodate your individual requirements. Our objective is to maximize the effectiveness of each Reiki session while ensuring that your needs and preferences are addressed. If you ever feel uncomfortable for any reason during a Reiki session, please inform the Reiki practitioner.

Payment

Payment (or a deposit payment) is typically processed online through the booking system at the time of your booking, unless otherwise instructed prior to making a booking. If full payment was not processed during booking, the remaining payment (minus any deposit paid) will either be processed against your nominated card on the day of your scheduled Reiki appointment or can be made manually in-person using one of our available payment methods, such as cash or bank transfer, after your Reiki session concludes.

Please note that we do not issue accounts, and payment is due on the day of your appointment. Therefore, ensure that you have adequate funds available to cover the cost.

A valid credit or debit card must be stored on file. If you need to update your card details before your appointment, you can do so through the booking system.

Gift Cards

Our Reiki Gift Vouchers remain valid for 12 months from the date of purchase. Please note that lost or stolen vouchers cannot be replaced. Additionally, Gift Vouchers are non-transferable and non-refundable.

Security

We kindly ask that you refrain from bringing valuables onto the premises, as we cannot assume responsibility for any items left unattended.

Parking

Visitor car bays are available in front of the Reiki studio, with additional free parking available on the main road. Please be aware that all parking spaces are public and are not managed by the business. We are not liable for any damage or theft that may occur to your vehicle(s) while parked on our premises or elsewhere.

Pregnancy

It is essential that you inform us of your pregnancy when making a booking, as requested in the new client form. For existing clients, you must inform the Reiki practitioner at the time of your appointment so that the Reiki session can be adjusted accordingly. While Reiki treatments are generally considered safe during pregnancy, it is advisable to consult with your doctor beforehand. By making a booking and receiving a Reiki treatment, you acknowledge that you have read and agreed to these terms and conditions.

Health Conditions

When booking a Reiki session, please ensure that you disclose any pre-existing medical conditions either during the booking process or by informing the Reiki practitioner at the time of your appointment. This enables us to customize the session to suit your individual requirements. While Reiki treatments are generally safe, we recommend consulting with your doctor before booking a session. By making a booking and receiving a Reiki treatment, you acknowledge that you have read and agreed to these terms and conditions.

Minimum Age

All guests must be at least 18 years old to receive a Reiki treatment. For guests under the age of 18, parental consent and involvement are required.

Reiki Disclaimer and Client’s Consent

The content provided on www.mindtosoul.com.au is for informational purposes only and should not be used as a substitute for medical advice, diagnosis, or treatment.

Reiki & Energy Healing can help with various physical and mental conditions by promoting relaxation and reducing stress. However, it's important to note that Reiki practitioners do not diagnose conditions or interfere with treatment from licensed medical professionals. If necessary, it's advisable to seek immediate psychological or medical care. Reiki is a complementary therapy that works alongside conventional medicine, and its benefits in relaxation and stress reduction can contribute to optimal bodily and mental functioning. Achieving this level of relaxation may require multiple Reiki Healing sessions.

Any feedback and information provided by the practitioner are advisory in nature and do not come with any guarantees of success or effectiveness. Clients are responsible for communicating any discomfort experienced during a session, and they indemnify Inner Nurture and the practitioner against any adverse reactions resulting from a Reiki and Energy Healing Session or any other services.

Testimonials and information presented on this website are based on individual client experiences and serve as a guide only.

Reiki Healing & Medical Disclaimer

You explicitly agree that all information regarding Reiki & Energy Healing provided on this website or by MINDTOSOUL REIKI or any other parties directly associated with it is metaphysical in nature and is provided for reference only. It offers context on how Reiki & Energy Healing have been used by cultures throughout history, as well as our (MINDTOSOUL REIKI & its directors, employees, interns, and associates) personal experiences with Reiki & Energy Healing. Reiki is a complementary and alternative therapy and is not substitutes for psychological or medical treatment. We recommend seeking immediate advice and/or treatment from licensed medical professionals when necessary.

You must not replace the advice of your doctor or other healthcare provider with any information or recommendations we provide. MINDTOSOUL REIKI or any other parties directly associated with it expressly disclaim all responsibility for any damages, losses, injuries, or liabilities sustained by you or any third party as a result of your reliance on any information or advice provided by us.

Consult your doctor or other healthcare provider as soon as possible if you have any specific questions or concerns about any medical issue. Seek immediate medical assistance from your healthcare practitioner if you suspect you may have any medical conditions.

It is strongly advised against delaying seeking medical assistance, disregarding medical advice, or discontinuing medical treatment based on the information or recommendations we provide.

Confidentiality

All interactions that occur within the context of a Reiki treatment are treated as confidential. This includes in-person and distant Reiki sessions, telephone requests, email exchanges, scheduling or appointment notes, session content records, and any progress notes taken during sessions. You have the option to provide written permission for the release of any specific information about you to a person or agency of your choosing.

User Feedback, Reviews, Comments and other Submissions

If, at our request, you submit specific materials (such as contest entries) or if you independently send creative ideas, suggestions, proposals, plans, or other content, whether online, by email, by postal mail, or otherwise (collectively referred to as "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are not obligated to: (1) maintain any comments in confidence; (2) provide compensation for any comments; or (3) respond to any comments.

While we reserve the right, we are not obligated to monitor, edit, or remove content that we, in our sole discretion, determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party's intellectual property rights or these Terms of Service.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, your comments must not contain libelous or otherwise unlawful, abusive, or obscene material, nor should they contain any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of any comments you make. We assume no responsibility and accept no liability for any comments posted by you or any third party.

Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information, or cancel bookings if any information in the Service or on any related website is found to be inaccurate at any time without prior notice (even after you have submitted your order).

We are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. The absence of a specified update or refresh date in the Service or on any related website should not be construed as an indication that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for:

• Any unlawful purpose.

• Soliciting others to perform or participate in any unlawful acts.

• Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

• Infringing upon or violating our intellectual property rights or the intellectual property rights of others.

• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

• Submitting false or misleading information.

• Uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.

• Collecting or tracking the personal information of others.

• Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

• Any obscene or immoral purpose.

• Interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the service will be accurate or reliable.

The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall MINDTOSOUL REIKI, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless MINDTOSOUL REIKI and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, but such determination shall not affect the validity and enforceability of any other remaining provisions.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

If you have any questions about the Terms of Service, please contact us via our contact page.

Last updated: May 2024